Privacy Policy

Introduction

Meraki Wellness Surrey ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

Information We Collect

We may collect the following types of information:

• Contact information: Name, email address, phone number when you book a class, sign up for our newsletter, or contact us.
• Booking information: Class preferences, attendance history, and payment details processed through our booking system.
• Health information: Any health conditions or injuries you voluntarily share to help us provide safe instruction.
• Website usage: Anonymous data about how you use our website, collected through cookies and similar technologies.

How We Use Your Information

We use your information to:

• Process bookings and manage your account
• Send class confirmations, reminders, and updates
• Provide safe and appropriate instruction
• Send newsletters and promotional content (with your consent)
• Improve our services and website
• Comply with legal obligations

Data Sharing

We do not sell your personal information. We may share your data with trusted third-party services that help us operate our business, such as booking platforms and payment processors. These parties are contractually obligated to protect your information.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.

Your Rights

Under data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

Cookies

Our website uses cookies to enhance your browsing experience and analyse website traffic. You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us through our website or at our studio.